PCS Computer Systems, Inc. - Terms and Conditions of Sale
This Agreement contains the terms and conditions that apply to purchases by home and business customers from PCS Computer Systems, Inc. ("PCS") or one of its Authorized Resellers ("Reseller") that will be provided to you ("Buyer") on orders for computer systems and/or related products sold in the United States. You agree to be bound by and accept this agreement as applicable to your purchase of product(s) or service(s) from PCS. By accepting delivery of the computer systems and/or other products described on that invoice, Buyer agrees to be bound by and accepts these terms and conditions.
THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE BUYER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH PCS, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (ii) UNLESS OTHER PCS STANDARD TERMS APPLY TO THE TRANSACTION.
These terms and conditions are subject to change without prior written notice at any time, in PCS's sole discretion.
Limitation of Liability: PCS is not liable or responsible for any amount of damages above the amount the aggregate dollar amount paid by the Buyer for the purchase(s) under this agreement. All warranties regarding compatibility with other hardware or software products, merchantability, and fitness for a particular purpose, or the ability of a product to meet the Buyers needs, are granted solely by the publisher or manufacturer of the products.
Payment: All orders and contracts are subject to approval of PCS's credit department. PCS may, at any time, require payment in advance or satisfactory security that invoice will be paid when due. If Buyer fails to comply with any of the terms hereof, PCS reserves the right to withhold further deliveries, services, or terminate the agreement of sale with oral or written notice and any unpaid amount shall thereupon become due. All unpaid invoices are subject to a twenty-five dollar ($25) charge per month if not paid within the agreed terms.
Buyer authorizes PCS to offset against any amount, which PCS owes to Buyer, any amount that Buyer owes to PCS. Until the purchase price and all other sums due pursuant hereto are paid in full, if Buyer defaults with respect to any payments described herein, it shall pay PCS for all costs and expenses, including legal expenses and attorney's fees, incurred by PCS in exercising any of its rights or remedies.
Returns: Before returning any product, you must obtain authorization from PCS. NO returns, of any type will be accepted without prior authorization. We reserve the right to refer you directly to the manufacturer for service and/or returns.
Returns must be 100% complete, unused, in new condition, and must include original box, packaging material, manuals, blank warranty cards, and any other accessories provided by the manufacturer. Evaluation will be made by PCS or/and PCS designated third-party. We require your original invoice for any returns, exchange, or repair.
Refunds are based on current PCS selling prices less depreciation and evaluation fees. This price may be lower than you actually paid. All Returns are subject to PCS vendor return fees, shipping and handling, and PCS vendor approval. All returns are subject to a 15% restocking fee, and must be completed within 15 days of invoice. Shipping, Items non-returnable to PCS's vendors, and/or Labor is non-refundable. In addition, non-standard PCS configured systems, special orders, promotional items, software, and opened retail items are non-refundable. Refunds will be based on original method of payment. When Buyer makes original payment with one or more checks refunds will not be issued until check has cleared. Refunds will be issued to Buyer no later that 90 days from return date.
PCS pays shipping charges to send merchandise to customers via regular shipping method. Any other shipping arrangement will cost extra. Customer pays shipping charges to return merchandise to PCS.
Unless specified, all products sold by PCS carry a manufacturer's warranty as outlined by the product's manufacturer. PCS hereby gives notice to disclaim any and all product liabilities arising from the sale of the product. Customer acknowledges that PCS is only providing a service to handle any warranty claims against a manufacturer and will not be held liable, tangible or non-tangible, for any warranty loss or damage incurred by the customer. Manufacturer warranties apply and we reserve the right to refer you to the manufacturer for all warranty issues. The warranty on OEM CPU chips is 30 days from the date of sale.
To obtain a return authorization by phone, contact our Return Merchandise Authorization Department at (989) 249-7565 between the hours of 9:00 a.m. to 5:00 p.m. EST Monday through Friday. Please, have the following information on hand when calling for an RMA: name, invoice number, serial number and the nature of the problem. All returns require a copy of the original invoice along with the RMA number visibly displayed on all sides of the box. Returned items without an RMA number displayed on the outside of the parcel will be refused. All RMA items must be received by PCS within 5 days of the RMA issue date. Return postage to PCS is the responsibility of the purchaser.
Refusals and Cancellations: Buyer may be subject to no less than a fifteen percent (15%) restocking fee, shipping charges, and any losses incurred by PCS if a package is refused without prior authorization.
Trademarks: All brand names are registered trademarks of their respective owners.